If already installed, OffCAT will not be automatically uninstalled when you install SaRA. Will OffCAT be uninstalled during the SaRA installation? However, for most of the other scenarios provided in SaRA, you will need an Office 365 account. To scan Outlook for known issues and to create a detailed report of your Outlook configuration, you do not need an Office 365 account. Where can I get information on scanning Outlook with SaRA?Ĭomplete details on scanning Outlook for known issues or configuration information are available in How to scan Outlook by using the Microsoft Support and Recovery Assistant tool.ĭo I need an Office 365 account to run SaRA? To help you with your transition, the OffCAT team compiled the following FAQ: We encourage you to transition very soon to the SaRA tool to scan for issues in Outlook. In addition, SaRA also offers several enhancements including the ability to identify and fix specific issues with Outlook, Office Setup, OneDrive for Business, and several other Office programs. This will simplify the lineup of troubleshooting tools available for Outlook while at the same time provide the same level of Outlook scanning capabilities as OffCAT. The good news is that core OffCAT features have been consolidated with the Microsoft Support and Recovery Assistant for Office 365 (SaRA) tool at. In this example, we’ve selected Advanced diagnostics.After over five years of providing configuration information and solutions to known issues, the OffCAT team is planning to remove OffCAT from the Microsoft Download Center on May 31, 2018. Select the section which belongs to issue you’re facing.
Once you’re done with installation, launch the tool. zip file, extract it and click on setup.exe file and you’ll then see below shown screen for installation.Ģ. You can download it from Microsoft Download Center. First step is to download Microsoft Support and Recovery Assistant from Microsoft. Fix Office Issues With Microsoft Support and Recovery Assistantġ.
To illustrate the working of this tool, we’ll be trying to identifying issues with Outlook and resolve them. In this article, we’ll see how you can use the Microsoft Support and Recovery Assistant to look out for problems related to your Office installation.
If it founds an unknown problem that can’t be fixed, it suggests next steps to send logs and get Microsoft support. This official tool from Microsoft collects logs about the known problems and suggests a solution. It uses advanced diagnostics to checkout the incorrect configuration on your system and helps you arrive at a solution. If you’re having problems with your Office installation or Windows, the Microsoft Support and Recovery Assistant can be great help.
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